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2023-05-02 WAATP Signature Monthly Meeting - Soft Skills : Why Don't My Employees "Get it"?
Tuesday, May 02, 2023, 11:00 AM - 12:30 PM PDT
Category: Events

WAATP Signature Monthly Meeting - Soft Skills : Why Don't My Employees "Get it"? Webinar

Presented by Washington Association of Accounting and Tax Professionals 

Tuesday, May 2, 2023 Webinar


Event schedule: 

  • Beginning of Webinar: 11:00 am
  • Soft Skills : Why Don't My Employees "Get it"? Webinar: 11:00 am - 12:00 pm
  • Round Table Discussion: 12:00 pm - 12:30 pm

Speaker: Brian Harding, Service Industry Success

Brian Harding is an author, professional keynote speaker, executive leadership coach, and business consultant for entrepreneurs in service industries who want to build a business that can run without them. He has more than 15 years’ experience owning and operating a service-based business, and more than 20 years’ experience managing employees.
Brian is a leading authority on developing proven service business models and processes that allow his clients to gain the freedom they want from their business. The strategies and tactics he teaches his clients also provide peace of mind by allowing business owners to gain the necessary confidence to empower their employees to make sound decisions, while still maintaining quality control and performance objectives. His strategies draw upon many years of practical experience in leadership, process improvement, accounting, sales and marketing, and of course coaching employees and clients.
After recently selling his shares of two very successful companies, Brian created Service Industry Success, and is now able to focus full time on helping other business owners gain clarity and develop sound, applicable, step-by-step strategies to make tremendous progress towards their goals of building a building they love and which gives them freedom – both financially and with the ability to step away from their business to the degree they would like.
After graduating from Enumclaw High School, Brian stayed in the Puget Sound area for another 28 years, until he and his wife, Stacy, moved their primary residence to Anthem, Arizona, where they now spend the bulk of their time.


CPE Credits: 1 CE depending on credentials

Course Description:  

Brian will detail some of the most common reasons employees don’t perform at the level we would like, and don’t follow processes and procedures to the degree we would like, as well as offering insights as to how we can correct the underlying problems.


Want to chat with a like minded community of professionals?  Please join us in a round table of discussions with topics focused on your what is stumping you on client questions currently.  Share, learn, socialize and ask questions!

If you would like to ask questions ahead of time please send them to [email protected]


Registration fee: 

WAATP members, $0 

Non-members, $15 

Join WAATP today to receive a discount. 




Fees and Schedule - This WAATP Internet-Live webcast will begin and end promptly at stated time. 

 Cancellation and Refund Policy: Registration fees will be refunded in full for up to 3 days in advance of the seminar. Registrations may be transferred 1-3 days prior to the seminar date. NO REFUNDS/TRANSFERS WILL BE ISSUED AFTER THE SEMINAR MATERIALS AND WEBINAR LINK HAS BEEN SENT AND THE SEMINAR BEGINS. NO EXCEPTIONS

Contact: WAATP Office - [email protected] - 509-993-2307